FREE WASH

Privacy Policy & SMS Terms

How we handle your information — including text messaging

Last updated: September 15, 2026

This Privacy Policy explains how Uptown Car Wash & Detail Center ("Uptown Car Wash," "we," "us," or "our"), located at 4157 Normal St, San Diego, CA 92103, collects, uses, and protects your information. It also contains the Terms & Conditions of our Text Club (SMS) marketing program.

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and mobile phone number when you fill out a form, join our Text Club, or sign up for a membership
  • Vehicle information (make, model, license plate) for membership and RFID tag administration
  • Payment information, which is processed by our payment processor — we do not store full card numbers
  • Basic website usage data (pages visited, device type) through Google Analytics

How We Use Your Information

  • To provide car wash, detailing, and membership services
  • To process membership payments and manage your account
  • To send you service notifications about your account or membership
  • To send promotional offers and reminders by text message, but only if you have expressly opted in
  • To improve our services and website

Text Club (SMS) Program — Terms & Conditions

Program Description

Uptown Car Wash offers a recurring SMS marketing program ("Text Club"). Subscribers receive marketing messages including promotions, discounts, special offers, and service reminders at the mobile number they provide.

How to Join

You may join the Text Club by submitting the enrollment form on our Text Club enrollment page or by providing your mobile number and consent in person at our location. By joining, you consent to receive recurring automated marketing text messages from Uptown Car Wash at the number provided. Consent is not a condition of any purchase. You must be 18 years of age or older and the account holder or authorized user of the mobile number you submit.

Message Frequency

Message frequency varies. You can expect approximately 2–8 messages/promotions per month.

Cost

Message and data rates may apply. Uptown Car Wash does not charge for the messages, but your mobile carrier's standard rates apply. Carriers are not liable for delayed or undelivered messages.

How to Opt Out (STOP)

You may cancel at any time by replying STOP to any message from us. You will receive a one-time confirmation that you have been unsubscribed, after which you will receive no further marketing messages. To rejoin, sign up again at any time.

How to Get Help (HELP)

Reply HELP to any message for assistance, or contact us at (619) 297-9274 or uptowncarwashsd@gmail.com.

Supported Carriers

Carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, and others are supported. Carriers are not liable for delayed or undelivered messages.

Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share the mobile numbers and message content you provide only with the service providers that operate the messaging platform on our behalf (for example, our car wash management software provider and its SMS delivery carrier), and only for the purpose of delivering the messages you asked to receive. Those providers are contractually prohibited from using your information for their own marketing.

Other Sharing of Information

We do not sell your personal information. We may disclose information when required by law, to protect our rights or the safety of others, or to payment processors and service vendors who need it to perform services for us.

Data Security and Retention

We use reasonable administrative and technical safeguards to protect your information, and we retain it only as long as needed to provide our services or as required by law. No method of transmission over the internet is completely secure.

Your Choices and California Privacy Rights

You may opt out of marketing text messages at any time by replying STOP. California residents may request access to, correction of, or deletion of the personal information we hold about them, and may request that we not sell it (we do not sell personal information). To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

If you have questions about this privacy policy or our Text Club, contact us at: